Services
Cruise Ship Transfers to Mediterranean Ports
Whether you are embarking on the voyage of a lifetime or returning home after weeks at sea, the last thing you need is uncertainty on the quayside. NeoShuttle provides dedicated private transfers between your accommodation and the cruise terminals of Marseille, Nice, and Toulon — door to gangway, without compromise. One fixed price, one professional driver, zero surprises.
The Ports We Serve
NeoShuttle covers the three principal cruise gateways of the French Mediterranean coast. Marseille (Gare Maritime des Croisières) is France's busiest cruise terminal and a frequent home port for major lines. Nice (Port Lympia) serves as both a turnaround port and a call for vessels sailing the Riviera. Toulon handles seasonal itineraries throughout the western Mediterranean. We also cover secondary call ports on request — contact us for a personalised quote.
- › Marseille — Gare Maritime des Croisières (Hangar J4)
- › Nice — Port Lympia, Quai du Commerce
- › Toulon — Port Marchand Cruise Terminal
- › Cannes, Monaco & secondary ports on request
Hassle-Free Embarkation and Disembarkation
Cruise travel comes with its own logistics: heavy luggage, strict boarding times, and the fatigue of a long journey or a flight connection. Our chauffeurs monitor your cruise schedule in advance and track any changes to terminal access or docking times. On disembarkation days, we wait for you quayside — no meter running, no pressure. Your driver will assist with luggage and ensure you settle comfortably into the vehicle before setting off.
For embarkation, we plan your pick-up time to allow a relaxed arrival at the terminal, accounting for traffic along the Corniche or the A50 motorway approach to Marseille. Punctuality is not a promise — it is our standard.
Vehicles Suited to Every Party
Travelling solo, as a couple, or with an extended family group? NeoShuttle operates a fleet of premium saloons and spacious vans accommodating up to eight passengers. All vehicles are air-conditioned, immaculately presented, and equipped to handle generous cruise luggage allowances — multiple large suitcases, cabin bags, and mobility equipment where required.
Our professional chauffeurs are discreet, fluent in English, and experienced in the specific access procedures of each terminal. Dress code and conduct reflect the standard of the cruise lines you travel with.
- › Premium saloon — up to 3 passengers, 3 large cases
- › Executive van — up to 8 passengers, generous boot capacity
- › Child seats available on request
- › Wheelchair-accessible transfers available — please enquire
Fixed Fares, No Hidden Costs
NeoShuttle quotes a single all-inclusive price covering the journey, tolls, parking at the terminal, and driver waiting time. There are no airport-style surcharges, no fuel supplements, and no late-night premiums — our service operates 24 hours a day, seven days a week, at the same transparent rate. The price you receive in your quote is the price you pay.
We issue a written booking confirmation by e-mail, and payment can be arranged in advance or on the day by arrangement. For group bookings or multi-leg cruise itineraries involving several transfers, we offer bespoke packages — contact us to discuss your needs.
How to Book Your Cruise Transfer
Securing your transfer is straightforward. Share your cruise line, terminal, embarkation or disembarkation date, time, and pick-up address. We will return a fixed quote within the hour. Once confirmed, your booking is protected — we do not cancel, and we do not substitute drivers at the last moment.
We recommend booking at least 48 hours in advance, though last-minute requests are handled whenever capacity allows. For peace of mind during peak summer season along the Côte d'Azur, earlier is always better.
- › 1. Share your cruise details and pick-up location
- › 2. Receive a fixed, all-inclusive quote
- › 3. Confirm your booking — written confirmation by e-mail
- › 4. Your chauffeur meets you at the agreed time and place
Frequently asked questions
What happens if my cruise ship is delayed or docks late?
We monitor cruise arrival information on the day of your transfer. Your driver will adjust their arrival time accordingly and wait at the terminal at no additional charge. We stay in contact with you directly should circumstances change.
Can you collect us from our hotel the morning of embarkation?
Absolutely. We pick up from any address in Provence and the French Riviera — hotels, private residences, airports, or train stations. Simply provide your address when requesting your quote and we will include it in your fixed fare.
How much luggage can we bring for a group of six?
Our executive van comfortably accommodates up to eight passengers along with substantial cruise luggage. If your group has an unusually large volume of bags or specialist equipment, let us know when booking and we will confirm capacity or arrange an appropriate solution.
Do you cover transfers to Marseille airport or Nice Côte d'Azur airport after disembarkation?
Yes. A port-to-airport transfer on the same day as disembarkation is one of our most popular combinations. We plan the route and timing carefully to accommodate customs, baggage reclaim, and any port formalities, so you arrive at the airport relaxed and on schedule.